The Brand Trilemma · 3 of 3

Positioning is a bet, not a slogan

The short versionDescribing yourself is not positioning. A real position names who you are for and, by saying so, who you are not for. If nobody could be put off by your positioning, you do not have one.

The bet was conceding first place, out loud.

A description

  • "Quality craftsmanship for people who value it."
  • Turns nobody away.
  • Any rival could run it word for word.
  • Nothing is staked.

A position

  • "We're number two. We try harder."
  • Concedes first place to Hertz.
  • Could have read as defeat.
  • Moved share for the better part of a decade.
Avis staked a claim it could lose. The workshop line stakes nothing. · gabrielgruter.com

Sit through enough positioning workshops and you notice they nearly all land in the same place: a line nobody in the room could disagree with. “Quality craftsmanship for people who value it.” “Innovation you can trust.” Everyone nods, because there is nothing to push against. A statement no one could argue with commits you to nothing, turns no one away, and moves no one either.

A position names who you are not for

Positioning happens in the customer’s head, not on the product, and a mind with limited room files “for everyone” nowhere. The test of a real position is who it turns away.

Positioning, the actual idea, is older and sharper than the workshop version. Al Ries and Jack Trout wrote the book on it in 1981, and their claim was blunt. Positioning happens in the customer’s head, not on the product, and you win by owning one simple idea there before anyone else does. Owning an idea means giving up the others. A brand that is for everyone occupies no particular place in anyone’s mind, because a mind with limited room does not file “for everyone” anywhere at all. So the test of a real position is uncomfortable: who does it turn away? If the honest answer is nobody, you have written a description and called it a strategy.

The bet has to be losable

Avis owned second place on purpose. Conceding first was the bet, and it worked because admitting you are number two could easily have read as defeat instead.

If nobody could ever be put off by your position, it is a description, not a bet.

Ries and Trout’s favourite example was Avis, the car-hire firm that ran a distant second to Hertz for years. Rather than claim to be the best, they said: “We’re number two. We try harder.” Conceding first place looks like weakness until you see the wager inside it. They gave up the claim everyone else was fighting over and took the one nobody wanted. It gave customers a reason to choose them, and they believed it because it was plainly true. It could have failed. Admitting you are second can look like defeat. Here it landed as honesty, and it moved share for the better part of a decade. A position is a claim specific enough that it might not have worked.

You are betting under uncertainty

Positioning is a wager: you choose who you are for before the market grades the choice, and sometimes you have to move.

This is where positioning stops being a branding exercise and becomes a wager. You choose who you are for before the market has told you that you chose correctly, and then you spend years and budget defending the choice. Sometimes the bet is wrong and you have to move. The part the workshops avoid: a claim no customer could reject and no competitor could contradict is not a position, it is a mood.

The books that argue this hardest are on my reading list, and most of them are not about marketing at all. They are about stories that explain everything, which is the same failure. A claim that fits every customer and every future gives nobody a reason to choose you.

A worked example: Brothers Cider

Brothers walked away from the sweet fruit cider that built them and repositioned “seriously unserious” for older drinkers. That concession was the bet, and it cost them before it paid.

In 2024 Brothers Cider made exactly this kind of bet in public. They had grown on sweet fruit cider poured for students at festivals, and they walked away from it. They reformulated to lower sugar and natural ingredients, dropped their sweetest flavours, and repositioned as “seriously unserious” for a drinker who had aged out of the category. That is a position with a victim. It gives up the exact market that built the brand, on purpose, to own a place with fewer rivals and more room. And it cost them first. Turnover fell the following year and they swung to a small loss. By 2025 they were named Drinks Brand of the Year. The weighting is arguable. You cannot call it a slogan, because they staked something they could lose. (I plot the same move on the model in The Brand Trilemma. Here the point is narrower: the positioning counted because it had something to be wrong about.)

  1. 2024: drops its sweetest flavours, reformulates to lower sugar and natural ingredients, repositions as "seriously unserious" for a drinker who had aged out of the category.
  2. The following year: turnover falls and the company swings to a small loss.
  3. 2025: named Drinks Brand of the Year.
The bet cost Brothers before it paid. Softer figures come from the rebrand agency's own case study.

The test before it ships

Positioning is the bet the brand’s look and sound store in memory. Without one, distinctive branding is decoration; with one, every asset recalls the bet before the product is weighed.

This is what a brand’s look and sound are for. The colours, the tone, the distinctive assets that get a brand recognised. A position is the thing all of that gets recognised as. Apply distinctive branding to a company that stands for nothing in particular and you have decoration, spread evenly. Put a real bet underneath it and every asset becomes a way of storing that bet in memory, so the position is recalled before the product is even weighed.

So here is the test I would run on any positioning line before it ships. What would have to be true for this to be wrong? If a competitor could adopt it word for word and no customer could be put off by it, it is not a position. A real position is a bet, and the tell of a bet is that you can lose it.

  1. Ask what would have to be true for the line to be wrong.
  2. Ask whether a competitor could adopt it word for word.
  3. Ask who could be put off by it. If the answer is nobody, it is a description.
The test to run before a positioning line ships.

Notes & references

  1. Al Ries & Jack Trout, Positioning: The Battle for Your Mind (McGraw-Hill, 1981). The origin of positioning as owning a place in the customer’s mind. On my reading list.
  2. Brothers Cider 2024 repositioning: reformulation, “seriously unserious” platform, the short-term turnover dip and swing to a small loss, and the 2025 Drinks Brand of the Year award. Some figures come from the agency’s own case study, and a flood hit production that year; see the fuller plot and caveats in The Brand Trilemma.

Gabriel Gruter is an Account Director at WeDiscover, client lead across fashion retail, homewares and travel. Before that, he ran pitches and multi-market planning at Mindshare and Brainlabs, on the performance side of media. He writes the case for the brand equity that performance strips out. More → · LinkedIn ↗

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